1. Introduction
At Mach 1 Exotics, we understand that plans may change. Our cancellation policy outlines the terms for canceling vehicle rentals, chauffeur services, and event bookings. By using our services, you agree to the terms stated in this policy.

2. Cancellation Terms

• Cancellations made at least 48 hours before the rental start date may be eligible for a full or partial refund.
• Cancellations made within 48 hours of the rental date may be subject to a cancellation fee.
• No-shows and last-minute cancellations may not be eligible for a refund.

3. How to Cancel a Booking

• Customers must notify us via phone or email to request a cancellation.
• Cancellations are only confirmed once customers receive written confirmation from us.

4. Refund Policy for Cancellations

• Refund eligibility depends on the cancellation timeframe and specific rental agreement.
• Security deposits may be non-refundable if cancellation occurs within a short notice period.
• Refunds for event rentals and chauffeur services may have stricter terms based on prior agreements.

5. Rescheduling Option

• Instead of canceling, customers may request to reschedule their booking, subject to availability.
• Any price differences due to rescheduling will be adjusted accordingly.

6. Contact Information
For cancellation requests or assistance, please contact us:

Mach 1 Exotics
Phone: 352-222-4838
Email: contact@mach1exotics.com
Address: 545 Channelside Dr, Tampa, FL 33602